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Human Resources

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1. I have a question for HR that isn't listed here. What should I do?

It's easy! Submit your question online and a member of our team will contact you within one business day. If this is an emergency situation, however, you can reach us at 937.440.8045 or contact your supervisor. 

2. I recently moved. Who do I contact to update my information?

Please complete the Employee Information Change form and return it to Human Resources. 

3. How do I change my biweekly HSA contribution?

HSA contributions can be changed on a quarterly basis. To change your contribution, email Amy Saltis and be sure to include your full name as it appears on your payroll check, your current contribution, your new contribution, and which quarter you wish to make this change effective.

4. My spouse no longer has health insurance coverage. Can I add them to our plan?

A dependent losing coverage qualifies as a life changing event. You have 30 days from the effective date (the date their coverage ends) to add your dependent to our plan. You will need to provide proof of coverage lost, date of birth, and social security number. Please email someone on the HR team as we will be happy to assist you.

5. I need a new insurance card.

You can request a new insurance card from Anthem on their website. You can also view your card online in case you need it immediately. Dental insurance cards can be requested through their website as well. Vision insurance does not have physical ID cards mailed to you, you can see your coverage on their website but there is no option to request cards. 

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Juror Information

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1. What list are jurors names drawn from?

This court summons jurors from the list of registered voters in the county. However, Ohio law allows for jurors to be summoned from the list of registered voters in the county, or jurors may be summoned from a combined list of registered voters and licensed drivers in the county.

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Juvenile Clerks Office

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1. What happens if my license is suspended?

Sometimes as a result of a traffic violation, or drug/alcohol charge or failure to comply with a court order to pay fines and court costs, the Court will find it necessary to suspend a juvenile’s driving privileges or the right to apply and test for a driver’s license. This can be for a specific amount of time or until certain conditions are met by the juvenile. Under certain conditions they may get permission to obtain from the court limited driving privileges for school or work.

2. How/where do I pay my court costs? What forms of payment does the court accept?

The Court accepts cash, checks, credit cards, or money orders for payment of fines, court costs or filing fees.
Payment may be made in person, by phone (if paying by credit card) or by mail to: Miami County Juvenile Court, 201 W Main St. Troy, Oh 45373.

3. How can I change my Court date or time?

Court hearings are not appointments; court hearing dates and times cannot simply be changed.
Continuances should only be requested in emergency situations. The Court will consider written requests for continuances and are granted only at the discretion of the Judge or Magistrates. You may stop by the Clerk's Office or you may visit the Forms Center link below.
Forms Center

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Main

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1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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Municipal - Jury Info

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1. How did my name get selected for jury duty?

Your name was obtained from the list of registered voters in Miami County, which was provided by the Board of Elections. The drawing of prospective jurors is performed according to statutory guidelines, which assure a random selection of a fair cross section of the community. Being a registered voter is NOT a prerequisite to serving. Your voting record (how you voted or voting frequency) has nothing to do with your ability to be selected. It is only the source list that is used to obtain jurors' names.

2. What hours will I serve?

Normal business hours for the court are 8:00 a.m. to 4:00 p.m. If you are in the jury pool, your report time will be 7:45 a.m. everyday and you will need to remain in the jury assembly room until released for the day by the Jury Managers. You will be released for lunch from 12:00 p.m. to 1:00 p.m. Release times each day will vary, but usually fall between 2:00 p.m. and 4:00 p.m. If you are seated as a sworn juror, the judge on your case will tell you what time to report each day. Please expect to be here until 4:00 p.m. when actually seated on a jury.

3. What happens when I report for jury duty?

When you arrive at the Miami County Municipal Court, you will be asked to verify your juror questionnaire. The information contained on the questionnaire is used to assist attorneys in selecting a jury. The original copy is kept by the Jury Manager and copies are made of the questionnaire to be used in the courtroom. After all the jurors have been checked in, you will go through our juror orientation. Our juror orientation video is viewed and the Court Administrator or Bailiff will go over many other areas of concern. The entire orientation will last about ½ hour. After orientation, we will hopefully be assigning new jurors to courtroom service.

4. I got a jury summons for a deceased family member. What should I do?

We apologize for any undue hardship this has caused. Please mark the outside of the summons "DECEASED" and return it to our office. We will be sure to take the name out of our system. You should also contact the Board of Elections to make sure they have been notified that the family member is deceased. Otherwise, the name will remain on their records, allowing us to have access to it each year when new jurors are pulled.

5. Can I volunteer for jury service or send someone in my place if I am unable serve?

We wish it were that easy! State law and local rules require that all prospective jurors be selected AT RANDOM from the source list that is used.

6. I received a jury summons for the previous resident of my home. What should I do?

You should treat the summons as you would any other piece of mail that does not belong to you. Simply write "NOT AT THIS ADDRESS - RETURN TO SENDER" on the outside of the summons and put it back in the mail. We will process it as an undelivered summons.

7. I've been called several times for jury duty and yet I know a lot of people who have never been called. Why?

The drawing of prospective jurors each year is a completely RANDOM process. There really isn't a good explanation of why some people are called more than once when others haven't been called at all. You may be interested to know that 90% of the people who report for jury duty have NEVER served before!

8. I meet the eligibility requirements for serving as a juror but am I really "qualified" to serve?

You do not need any special skills, training, or legal knowledge to be a juror. You do need to be able to listen carefully, follow instructions, keep an open mind, and be willing to make a decision free from personal feelings or biases. As a juror, you will be responsible for impartially evaluating all the facts that are presented to you during the trial and, as the judge instructs, apply the law as it is written to the facts of the case.

9. I got a jury summons for Miami County and I no longer live in Miami County. What do I do?

To be eligible to serve in Miami County, you must reside in Miami County. If you have moved from Miami County, please fill out the appropriate section of your jury summons. Once you have filled it out, mail the entire summons back to the Jury Commission. In the meantime, you may want to contact the Board of Elections to make sure they know that you have moved outside the county. Otherwise, you could continue to be called for service.

10. What if my employer requires me to turn in a statement that verifies my attendance to jury duty?

Work Verifications/Proof of Service Reports are in the form of your summons for service. We do not keep track of the actual hours you spend in court, only the number of days that you report. Your employment is protected by law while you are serving as a juror. If you have any problems with your employer in connection with your jury service, please notify the Jury Commission immediately.

11. Is it possible that I might report for jury duty but never get to sit on a jury?

Unfortunately yes. Although there is a slight chance that you will never get called for a case, there is a possibility that you will not be seated as a sworn juror. It is our hope that every juror will at least have the opportunity to go through the jury selection process. Also, you may experience a situation where you are called to sit as a prospective juror and the case resolves just moments before the trial begins. If this should happen to you, please do not feel as if your time has been wasted. Your presence alone encourages resolution.

12. I got a jury summons in the mail. What do I do?

First, don't panic! Second, please take the time to READ IT!! A common mistake many people make is simply not reading through the summons. Much time and preparation went into the design of our summons. Some of your initial questions and concerns will be easily addressed through the information contained in the jury summons itself. It will explain briefly your term of service, when and where to report, what to do if you have a request to be excused, how to handle mandatory disqualifications, courthouse location and parking information, dress code, contact phone numbers and information about this web site. If after reading through the summons and/or our web site and you still have questions or concerns, please do not hesitate to call us at (937) 440-3937. We will be glad to assist you in any way we can.

13. Do I have to respond to the jury summons?

To answer your question directly, yes. Your jury summons is an official court order. If anyone fails to report for jury duty without a lawful excuse from the court, they may be brought before the court for possible contempt of court proceedings. If found in contempt by the judge, the court may impose a fine and/or other punishment as provided by Ohio law. Indirectly, let us say this. Without jurors, the jury system cannot work the way the authors of the Constitution of the United States wanted it to. We realize the sacrifice that we are asking you to make. We also understand that you may be apprehensive about being called to serve. However, the overwhelming majority of people who serve find the experience to be highly rewarding. When asked, most people say they wouldn't mind to do it again sometime in the future. Jury duty for most people will mean a substantial, though temporary, change to your everyday life, rearranging schedules and missing work. But if you were ever involved in a dispute or charged with a criminal offense, wouldn't you want someone just like you to make those same sacrifices in order to be a part of your jury?

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Municipal Court - Probation

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1. How can one get access to find out an offender's court date?

Public Access to cases filed in the Court are available on the right side of the Court's home page. Select the Court View icon for case information.

2. How does one find out which Probation Officer supervises a particular offender?

In order to determine an offender's Probation Officer, you must call the Probation Department at (937) 440-3940 during regular business hours. It is necessary that you know the complete proper spelling of the offender's name. Any further contact with the identified Probation Officer, you must call the Probation Department and select the Probation Officer from the automated phone system. Please make sure to push the # sign on your phone prior to the Officer's extension number.

3. What is the difference between probation and parole?

The main difference between the two is that probation (or Community Control) is a court sanction of community supervision in lieu of a jail. Parole (or Post-Release Control) is granted by the Adult Parole Authority on FELONY cases after an offender has served a set prison term, and then released under certain guidelines.

4. What should I do if I know an offender who has violated the terms of his/her probation or has an active warrant for their arrest from the Probation Department?

Violations of probation vary on a case by case basis, as all offenders do not have the same Conditions or Case Plans. If you believe that someone you know has violated probation or has an active warrant, you may call that offender's probation officer at (937) 440-3940. As violations of probation must be documented and verified, please be aware that probation officers must take certain steps before acting on the information provided.

5. How many offenders are on probation?

The Miami County Municipal Court Adult Probation Department supervises approximately 800 offenders.

6. How can one get copies of Court entries or Public Records.

These questions can be answered by contacting the Clerk of Courts at (937) 440-3910.

7. What are the requirements to become a Probation Officer?

The qualifications for employment as a Probation Officer are: completion of an associates degree, however, a bachelors degree is preferred. Experience in probation, parole, social casework or counseling and knowledge of the criminal justice system is also preferred. Good written and oral communication skills, as well as knowledge and application of computer systems are necessary.

8. What are the Probation Department's hours of operation

The Miami County Municipal Court Adult Probation Department's normal business hours are Monday through Friday from 8:00 AM to 4:00 PM, however, Officer work hours vary in order to facilitate successful offender supervision. The department is closed for business on the following holidays:

•New Year's Day
•Martin Luther King Jr. Day
•Presidents' Day
•Memorial Day
•Independence Day
•Labor Day
•Columbus Day
•Veterans' Day
•Thanksgiving Day
•Christmas Day

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Municipal Court Main

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1. How can I pay for a traffic citation?

All Traffic citations are paid, in advance of your scheduled Court date on the ticket, and to the Miami County Clerk of Courts. You can post the bond amount;
- Directly to the Clerk's Office on the third floor of the Courthouse, or
- Mail your payment to the Miami County Clerk of Courts, 215 W. Main Street, Troy, Ohio 45373, or
- Call the Clerk's Office for questions about the amount due, and for other forms of payment.
(937) 440-3910

The Court facilitates a Traffic Safety Class that will allow for a dismissal of your traffic offense when completed. For eligibility and program description, see "Traffic Safety Program" on the Court's home page.

2. How do I find out when my Court date is?

You should have received a Court notice, however, select the "Courtview" Public Access icon on the Court's website that will allow you to search your case for specific information.

3. Where do I go for a Marriage License?

The Miami County Probate Court, located in the Miami County Safety building (second floor), is where you will apply and receive a license. The Miami County Municipal Court Judges provide for the actual marriage ceremony. Please contact Tawnya Emrick at 937-440-3937 to schedule an appointment or for any further questions.

4. Who do I talk to regarding an inmate in the Miami County Jail?

For matters that relate to the sentencing, commitments and early releases, contact the Miami County Probation Department. (937) 440-3940.
For matters that relate to the inmates visitation, well being, and for any personal concerns must be directed to the Miami County Sheriff's Office. (937) 440-6085.

5. How do I get a Public Defender

The Public Defender's office is located on the second floor of the Miami County Municipal Courthouse. Their phone number is (937) 440-3950, or (937) 440-3952.

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Operations & Facilities

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1. Where is the Operations & Facilities Department Located?

The Operations & Facilities Department is located in the historic Power Plant at 209 W. Water Street in Troy, Ohio.

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Probate Court

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1. Who may adopt?

A husband and wife jointly, a step-parent, and a single adult may all adopt.

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Recorder

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1. How do I obtain a copy of my deed, mortgage, lien or other recorded document?

Copies of all previously recorded documents may be obtained by contacting the Recorder's Office at 937-440-6040 or, at recorder@miamicountyohio.gov. Documents can be picked up at the Recorder's Office front counter, or, can be sent to the requester by e-mail, fax, or U.S. mail. E-mailed copies are free of charge. Paper copies of documents prepared by the Recorder's Office staff are $2.00 per page.

2. Are Miami County Recorders' Office records available online?

Yes, real estate records recorded from 1998 (to present) are available via the internet. In order to use this service, you must download our external search tool. This service is free of charge. Please contact our office at recorder@miamicountyohio.gov to establish an internet access account.

3. Why is my document considered "non-conforming"?

Ohio Standardization Guidelines require all documents to have the following:
1. Font size of at least 10 point;
2. Black or blue ink only and no highlighting;
2. 3 inch margins on the top of the first page, 1.5 inch margins at the top of each additional page and 1 inch margins on the sides and bottom of each page.

4. Is a self-addressed, stamped envelope required with all documents submitted for recording?

Yes, along with each document (or batch of documents) submitted for recording, please enclose a self-addressed, stamped envelope so that the documents may be returned to the appropriate party after they are processed.

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Recorder - Veterans Information

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1. What is the cost to record my DD-214?

Recording a DD-214 is free of charge.

2. Who is an "Authorized Party"?

An “Authorized Party” includes:

1. A county Veterans’ Service Officer, who is certified by the Department of Veterans’ Services;

2. An attorney-in-fact, agent, or other representative of the person who is the subject of the discharge, if authorized to inspect or copy the record of discharge by that person in a power of attorney or other document;

3. A person authorized, for good cause shown, by a court of record to inspect or copy the record of discharge;

4. If the person who is the subject of the record of discharge is deceased, the executor, administrator, or an heir, legatee, or devisee, of the person’s estate or a funeral director who is to perform the funeral of the deceased person.

3. What is the cost to obtain a copy of my DD-214?

To obtain a previously recorded copy of a DD-214, there is no charge.

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Sanitary Engineer

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1. What are the payment options for paying a water or sewer bill?

Options:

1.Via Mail: Mail a check or money order to Sanitary Engineering, 2200 N. County Rd. 25-A, Troy, Ohio 45373

2.In Person: Payments can be paid to the Sanitary Engineering office by cash, check or credit card during office hours (8 am to 5 pm, Monday through Friday)

3.Via Deposit Box: There is a deposit box available at the Sanitary Engineering office during facility open hours (6 am to 6 pm, Monday through Friday) or at the Miami County Safety Building, 201 W. Main Street in Troy (Next to the Courthouse) anytime day or night

4. AutoPay (ACH): The Sanitary Engineering Department now offers AutoPay (ACH) for water and sewer customers. A customer's water and/or sewer bill will be automatically deducted from a checking or savings account every month. To enroll, complete the ACH form located under the Customer Service tab, or on the back of your bill, and submit with a voided check. Often times, it takes a month or so to begin, so please check with our office regarding current bills.

5. Online Payment System: Our Water and/or Sewer customers will need to “Register New Account” using account numbers shown on the billing statement with asterisks (*). Will also need to enter street address as shown on the billing statement using ALL capital letters, but no city, state or zip code info is needed.

Note: There is a convenience fee that is applied when paying through Point & Pay that is paid to them, NOT to Sanitary Engineering.

If you have problems signing up on the system, please call the office at 937-440-5653, Monday through Friday from 8 am to 5 pm.

Pay Here...

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Transit

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1. How does the Transit service generally work?

Anyone is eligible to ride regardless of age or ability. The hours of operation for transportation are as follows:

Monday - Friday     5:00 AM - 6:00 PM  

Saturday                 8:00 AM - 2:00 PM

We ask that you schedule your trip at least 24 hours in advance. Same day requests are not guaranteed. Trips can be scheduled up to 7 days in advance. The pick-up and drop-off times may be up to 15 minutes earlier or later than your scheduled pick-up time to accommodate other riders. It is up to you to be watching for the bus.  Trips should be scheduled one hour prior to the desired time of arrival. Exact fare is needed when boarding the bus. 

2. What information do I need to provide as a first time rider?

Your name, home address, mailing address, phone number, emergency contact, date of birth, and any special needs. 

3. Is there a lift on the bus?

All of our buses have lifts. 

4. Is there a way to help pay for rides?

We offer two cards that have no cost to apply for. Both do require an application to be filled out and signed with proof needed (specified on the application).

Our Blue Card Application is for anyone 65 years of age or older or with a documented permanent disability. 

The Title XX Application is based on income. Anyone regardless of age is eligible to apply. Income level must be at or below 150% Federal Poverty Guidelines. MCPT will determine eligibility following JFS criteria. Acceptable documentation for proof of income includes the following:

• Current Social Security benefit letter
• Pay stubs
• Printouts from Job and Family Services if receiving that type of aid
• Veterans benefit statement
• Pensions statement  

5. I have a service animal. Can they ride the bus?

No pets are allowed to ride in Transit vehicles. Service animals are allowed to ride.

6. Can my child ride with me on the bus?

Yes, children under the age of 7 ride free when accompanied by an adult. You must provide your own car seat if needed.

• Children less than 4 years old or 40 pounds must use a safety seat. 
• Children less than 8 years old, unless they are at least 4 foot 9 inches tall must use a booster seat.  
• Children ages 8-15 must use a child safety seat or safety belt.

7. Will the driver provide assistance to/from the bus?

If you need assistance to/from the door in order to board the bus, please fill out a door-to-door request form. Please remember to tell the scheduler that you will require assistance with boarding. 

Safety is our number one priority. During inclement weather, Miami County Transit reserves the right to deny door-door assistance requests, should there be a potential safety hazard to the passenger or driver. 

8. If I would need someone to assist me, how much would it cost for them to ride?

Passenger aides must be pre-approved by the Transportation Manager with written notice from the doctor on prescription pad or office letterhead. Upon approval, the aide is able to ride for free. Otherwise, their fare would be $4.00 one way for a trip within Miami County. 

9. Can the driver help me load groceries on the bus?

Carry on items are permitted, provided they do not exceed what you can comfortably carry in one trip. All passengers are permitted to carry personal items on the buses. In addition, all carry on items must be secured in a tote bag or other means of control. No loose items that may become a hazard in the event of a sudden stop, will be permitted. No open containers of drinks, food, or other liquids that can spill are permitted. 

Bags are available on all buses for $1.00 each. 

10. What age can my child ride the bus alone?

Passengers that are 14 years or older may ride the bus without an parent or adult. 

11. Why can't you pick me up at the time I need a trip?

Our scheduler will work hard to schedule your trip at your requested time, but service is very limited and there are certain times of the day when there are no openings. Our service is first come/first serve and scheduled if space is available. We suggest that you schedule your trips as early as possible to reserve the time you need.

12. Can you wait for me while I run into the store?

No. You will need to schedule a pick up and return trip when you call. You trip is completed when you leave the bus at any destination. On most days the driver has other trips scheduled and cannot wait.  

13. Why can't you take me straight home or to my destination?

Our service is a public transportation shared ride program. The driver may have other riders that are scheduled to be picked up and dropped off during your trip. Keep this in mind when scheduling your trip and give yourself extra time to get to your destination.

14. I use a mobility device. Can I get on your vehicle?

Yes, all of our vehicles are accessible to mobility devices. Our drivers are trained to assist passengers in loading, unloading, and securing mobility devices.

15. What if I accidently leave something behind on the vehicle?

If you leave anything on the vehicle, call our office at (937) 335-7433. We will make every effort to locate and return lost items to our customers. Please understand that Miami County Public Transit is not responsible for items left on the vehicle.

16. If i have a bike, can I bring it on the bus with me?

Yes, we do have buses equipped with bike racks. Please let the scheduler know this information when you scheduled the ride.

17. How do I become a driver?

If you are interested in becoming a part of the team that provides Miami County Public Transit service, please contact the Safety Manager at (937)335-7433. If openings are available, you can apply here. ALL applications must be submitted online. 

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Treasurer

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1. What are the TAX collection DUE DATES?

Due Dates are printed on your statement. Due date postmarked envelopes are accepted as on time payment. Please disregard any bills wrongfully sent to you.  

REAL ESTATE TAX 

1st Half due February 14

2nd Half due July 20

Mobile Home Tax

1st Half due March 1

2nd Half due August 1

2. Are there Delinquent Payment Contracts?

We have this available to help you get caught up on past due taxes. Please call the office for further details.

3. What are the penalties for past due taxes?

For ten days after the due date a 5% penalty is applied. After that, a 10% penalty is added on all unpaid current tax and remains the same until the second half statement is mailed. At which time it is included on the bill, if not paid before.  

4. Is there a Homestead Exemption available?

You may qualify is you are age 65 or older, or permanently disabled, and live in your own residence. For further information, call the Miami County Auditor at 937-440-5925.

5. Valuation Questions in Regards to Your Tax Bill

Call the Miami County Auditor at 937-440-5925.

6. Is there an Owner Occupied Residence redution?

All owner occupied residences qualify for reduction. Call the Miami County Auditor for the form at 937-440-5925.

7. Do you have Tax Lien Certificate Sales?

This is by section 5721.32 of the Ohio Revised Code. All Ohio counties can now do a tax lien sale. 

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Veterans Services

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1. How can I get a copy of my DD214 and or service record?

There are two options for getting discharge paperwork. First, you may call our office to schedule an appointment and we can go through the process, or you may go to https://www.archives.gov/veterans/military-service-records and submit your own request either by mail or fax. If you have any questions, please do not hesitate to reach out to our office.

2. Where are you located?

Miami County Veterans' Services is located on the ground level of the Hobart Center for County Government. The facility sits between the Troy-Miami County Public Library and the new Kettering Health Network.

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West Central Detention

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1. Who can visit?

Only parents, legal guardians, stepparents and grandparents are permitted to visit. Children are not allowed to enter the secure area and should not be brought.

2. What and when are the visiting hours?

Visitation is by appointment only, Wednesday evenings, Saturday and Sunday afternoons for 20 minutes. To schedule a visit call (937) 440-3485 extension 8401.

3. What do we need to enter the facility?

All visitors need a photo ID to enter the facility. Visitors will undergo a security screening before entering the secure area.

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West Central Rehabilitation

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1. What does a youth have to do to be placed in West Central?

a. Commit a felony offense

b. Have a suspended commitment to the Ohio Department of Youth Services

2. How long do they stay?

That depends on a number of things:
a. The program the youth in part of.
b. The amount of effort the youth puts into working the program.
c. The youth’s behavior and attitude throughout the program, and/or
d. Any additional consequences or requirements from the youth’s committing court.
For more information on the various youth programs select Overview below and read the Programs & Phases section. Overview

3. Can I send Money to the youth in Rehab?

No. The youth have no need for money in Rehab. All of the items they need on a daily basis are supplied for them. There is no Commissary.

4. Do youth wear their own clothes?

No. The only thing they will need is gym shoes. All the rest of the clothing they need is supplied by the facility. Different colors denote different levels of the program. The only time the youth will need their own clothes is when they are being released and going to court. Those clothes need to be appropriate for court.

5. How can I find out how my son is doing on the program?

You may call the youth’s assigned counselor, the Executive Director, or the supervisor on duty. Be prepared to answer some questions so the staff can determine if you are, in fact, a person allowed to receive information about a youth in the facility. Staff do not know parent’s voices over the phone and confidentiality will not allow giving out information without knowing the person is legally allowed to receive it.

6. Do the youth go to school while they are there?

Yes. All youth are in school from 7:45 to 3:45 each day with the exception of 1 hour of group and 30 minutes for lunch each day. They work at the level they are at in school. Some have the opportunity to use on-line schooling to aid in credit recovery. There are 4 certified teachers and 1 Intervention Specialist here to work and help the youth learn as much as they possibly can.