COVID-19/Coronavirus Update

The Sanitary Engineering Department is actively monitoring the COVID-19/Coronavirus outbreak to ensure a safe and secure facility for the public and all staff. 

For more information regarding COVID-19 in Ohio please visit: 

Miami County Sanitary Engineering Office

As of Thursday, March 19, 2020 the Miami County Sanitary Engineering Office will be closed to the public to protect both the public and our staff. It is imperative that we protect our staff from COVID-19 so they are able to continue to provide essential operations to County customers.

The Sanitary Engineering Office will be available by phone Monday – Friday from 8:00 a.m. – 5:00 p.m. Payments may be made through our website, over the phone or mailed to our office at 2200 North County Road 25A, Troy, Ohio 45373. Customers may also use our payment drop box located by the entrance to the Sanitary Engineering Office, Monday – Friday from 6:00 a.m. – 6:00 p.m. or Saturdays from 7:00 a.m. – 2:30 p.m. There is also a 24 hour payment drop box available by using the depository box located on the east side of the Safety Building entrance doors, 201 West Main Street, Troy, Ohio 45373. Please contact our office by phone to transfer utility service.

Phone: 937-440-5653

Online Payment Website: Select “Government”, then “Sanitary Engineering”, “Water & Sewer” and finally “Online Payment System”

Or by clicking the link below:

Online Payment System

Miami County Transfer Station and Recycling Center

At this time, the Miami County Solid Waste Transfer Station and Recycling Center will continue to operate normal business hours of 6:00 am to 6:00 pm, Monday through Friday and 7:30 am to 2:30 pm on Saturday.

With concerns about the COVID-19, the Transfer Station employees are practicing social distancing.  This practice does not allow for a Transfer Station employee to assist with unloading vehicles.  Please bring loads that can be managed by the driver and occupants of the vehicle.  

Miami County Water and Sewer Customers 

Also due to the recent concern over the COVID-19/Coronavirus, many local stores have reported shortages of toilet tissue. Replacements such as baby wipes, paper towels and napkins do not break down in the wastewater stream and may cause backups in your service line, or the Department’s main. To help keep the system functioning properly, please do NOT flush anything other than toilet tissue and human waste. 

We appreciate your assistance during this difficult time.